Privacy Policy
Last updated: November 17, 2025
1. Introduction
Welcome to Webrack (Pty) Ltd ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or contact us
- Subscribe to our newsletter
- Fill out forms on our website
- Engage with our services
This information may include: name, email address, phone number, company name, and project details.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Responding to your inquiries and quote requests
- Sending you marketing communications (with your consent)
- Improving our website and services
- Analyzing usage trends and preferences
- Detecting and preventing fraud or abuse
- Complying with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and providing services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Webrack (Pty) Ltd
Email: hello@webrack.co.za
Phone: 067 241 9053
Location: Benoni, Gauteng, South Africa